You’re Not Listening: What You’re Missing and Why it Matters
Sure, we’re using digital technology more than ever to connect with others, but is anyone really listening? 55% of conversations are transmitted nonverbally. Lip reading accounts for 20%, and 38% of feelings and attitudes are conveyed by tone of voice. So how can we be better listeners working remotely?
This book provides ideas on how to improve listening skills.
“And though listening requires that you let people have their say, it doesn’t mean you remain forever silent.”
“In fact, how one response is the measure of a good listener and arguably, the measure of a good person.”
“Listening is often regarded as the talking’s meek counterpart, but it is actually more powerful position in communication.” “You learn when you listen. It’s how you define truth and detect deception.”
