Never Split the Difference: Negotiating as If Your Life Depended on It
Check out the book here.
“Chris Voss is a former hostage negotiator for the FBI who tells riveting stories. While most of us won’t be negotiating as if our lives depended on it. His philosophy is to create trust and build rapport with the tactical empathy”
His mantra, “Never split the difference,” can empower you to get what you deserve.